Returns and Shipping Policy
Hassle-Free Returns and Reliable Shipping
At Hasnain Dry Fruits, customer satisfaction is our top priority. This policy outlines our approach to shipping, returns, and refunds.
Shipping Policy
- Processing Time: Orders are typically processed within 1-3 business days after payment confirmation.
- Delivery Time: Estimated delivery depends on the shipping location. Domestic orders usually arrive within 3-7 business days, while international orders may take longer.
- Shipping Charges: Calculated at checkout based on order weight and destination. Free shipping may be available for qualifying orders.
Returns Policy
- Eligibility: Returns are accepted for unopened, unused products in their original packaging within 14 days of delivery.
- Procedure: Contact our support team with your order details to initiate a return. Once approved, return instructions will be provided.
- Refunds: Refunds are issued within 7 business days of receiving the returned item. Shipping fees are non-refundable unless the return is due to an error on our part.
Damaged or Incorrect Products
If your order arrives damaged or incorrect, notify us within 48 hours of delivery. Provide photos and details for verification, and we will arrange a replacement or refund promptly.
Non-Refundable Items
- Perishable items.
- Customized or bulk orders, unless defective.
For any questions, please contact our dedicated support team. Your satisfaction is our priority, and we’re here to help.